Upstream outage
We are having troubles connecting to all our services hosted on Heroku, looks like there is an upstream outage going on. Will update when we find out more.
View ArticleUpstream outage
Incident acknowledged by Heroku: https://status.heroku.com/incidents/2402
View ArticleUpstream outage
Services are back online. We'll continue to monitor the situation closely
View Article503 errors on published Storybooks
We're currently seeing reports of 503 errors for published Storybooks on the CDN. Investigating now.
View Article503 errors on published Storybooks
We identified the root cause and resolved this issue. What happened? An update to the CDN this morning prevented Chromatic from serving published Storybooks. In turn, that prevented snapshots from...
View ArticleWeb app experiencing high query times and sporadic errors
The web app is experiencing high query times and sporadic errors. Our infrastructure team is investigating.
View ArticleWeb app experiencing high query times and sporadic errors
Database metrics have returned to normal. Investigating potential root causes to come up mitigation strategy so that it doesn't happen again. Will update y'all here.
View ArticleWeb app experiencing high query times and sporadic errors
We identified the root cause. In certain scenarios, builds can upload hundreds of thousands of files. In asking for the URLs to upload to, this stresses the database beyond what it was designed for...
View ArticleDegraded UI services on accounts linked to GitLab
We are investigating some degraded UI for linked GitLab accounts Builds are not affected
View ArticleDegraded UI services on accounts linked to GitLab
What was the root cause? This occurred because there were upstream GitLab OAuth token changes that were released earlier than scheduled. https://gitlab.com/gitlab-org/gitlab/-/issues/340848 We've since...
View ArticleChromatic site is down for some users
Some of our services are experiencing increased error rates related to a recent release. The team is investigating while the release is rolled back.
View ArticleChromatic site is down for some users
We performed a rollback and all services are back to normal.
View ArticleSlow build performance
We are currently investigating heavy load in our Capture Cloud which may affect your build times. We’re working on remedies now and will report back as we have updates.
View ArticleSlow build performance
An issue has been identified and some mitigation steps were completed. We are continuing to monitor build times as we work through the backlog.
View ArticleSlow build performance
The Capture Cloud is caught up and running smoothly. We will continue to monitor.
View ArticleBrief Outage
There was a roughly 10 minute outage of all services,ending at 15:28 UTC, due to a routing failure in our hosting provider. It has resolved and all systems appear to be back to normal operation
View ArticleBrief Outage
There was a roughly 10 minute outage of all services,ending at 15:28 UTC, due to a routing failure in our hosting provider. It has resolved and all systems appear to be back to normal operation
View ArticleCurrently we are experiencing issues with retrieving account information
We are currently getting reports that account information is not accessible within the Chromatic app. This should not affect running builds.
View ArticleCurrently we are experiencing issues with retrieving account information
We have identified and resolved the issue. All account data should be back to normal.
View Article