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Channel: Incidents | Chromatic
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Longer build times

Build times have returned to normal for several hours and the AWS incident has resolved.

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Intermittent latency increases

We are noticing a very small increase in error rates and increases in latency for a critical service. Users may experience this in build time or page load times being slightly longer, but we are not...

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Intermittent latency increases

The underlying cause of the latency increases are resolved.

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App went down

App went down

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Unprocessed chromatic builds and failure of extraction of stories

We noticed users experiencing the failure of extraction of stories. Users may have experienced unprocessed builds and errors of: 'The following error was encountered while running your Storybook:...

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Bitbucket access unavailable

Retrospective Incident: Due to planned maintenance in Atlassian's Bitbucket service, accounts which integrate with Bitbucket were not behaving as expected.

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Bitbucket access unavailable

Now that Atlassian's maintenance period has come to an end, accounts with Bitbucket integrations are working normally.

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Bitbucket access unavailable

Some customers have reported continuing issues with the Bitbucket API since the downtime over the weekend. We are investigating on our end, but for now, unlinking the project and then relinking it...

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Bitbucket access unavailable

We've received reports that our recommendations for resolving this issue are only working for some customers. Additionally, we've received reports of customers seeing the following error, which we can...

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Bitbucket access unavailable

We've identified additional steps that are helping to restore user's connections to Bitbucket. If you are still unable to connect your project to Bitbucket, try the following steps: 1. Identify the...

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Bitbucket access unavailable

We have identified a breaking change to the Bitbucket API that is causing recurring issues for Bitbucket projects, despite the steps we outlined yesterday for resolving the issue. We have identified...

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Bitbucket access unavailable

We are testing a fix for the problem right now. If tests pass and the problem is resolved, we will deploy the change and update when we confirm resolution.

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Bitbucket access unavailable

Testing is continuing for the fix, no further updates at this time.

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Bitbucket access unavailable

Testing is continuing for the fix, no further updates at this time.

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Bitbucket access unavailable

Testing is continuing for the fix, no further updates at this time.

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Bitbucket access unavailable

We've confirmed that the issue is resolved. Tokens should refresh on their own with no user action required. If you continue to have any problems or questions about your Bitbucket projects, please...

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Maintenance work may cause intermittent disruption of service

The Chromatic web application and capture cloud will be intermittently unavailable on Sunday, July 9 between 15:00 and 19:00 UTC while we perform an internal migration. Interruptions in service,...

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Maintenance work may cause intermittent disruption of service

Maintenance completed

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App went down

App went down

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App went down

App went down

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