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Channel: Incidents | Chromatic
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Issues with the Chromatic web application

Some users are currently experiencing issues navigating to their project pages after logging in. We are currently working on a fix for the issue and believe we have identified the root cause. For now,...

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Issues with the Chromatic web application

We can confirm the issue is resolved. If users experience any difficulties with the web application, it is likely a different issue and we recommend they contact support.

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[Resolved] Issues with status checks

We received some reports early this morning of users experiencing issues with status checks. We've since resolved this issue, but some users may have unexpected statuses from when the issue was was...

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Issues with publishing built Storybooks

Some users have reported Chromatic is failing to publish built Storybooks. Our team is currently working to resolve this issue. We will update the status page when the issue is resolved

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Issues with publishing built Storybooks

The app has returned to regular operation and builds are publishing consistently. We're working on measures to prevent a future reoccurrence of this issue. We apologize for any inconvenience.

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Status checks not updating

Some customers are experiencing issues with status checks not updating, impacting pipeline work. We are working on resolving this issue.

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Status checks not updating

Our team has identified that this issue is only affecting a small number of customers and we're working with those customers individually. If you've experienced unexpected status check issues, please...

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Chromatic dashboards temporarily unavailable

For some users, dashboards are forwarding to paths which fail to load, resulting in a 404 error in the browser. We believe that we have identified the cause of this issue and are working on resolving...

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Chromatic dashboards temporarily unavailable

We've corrected the issue and dashboard paths are working properly.

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App went down

App went down

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Intermittent 500 errors in chromatic.com

We are currently seeing a spike in 500 errors on our web application. Users who experience an error splash screen trying to use the application should click the Return Home link provided to navigate to...

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Intermittent 500 errors in chromatic.com

We are rolling back a change that we believe is causing the spike in 500s. We have not received any customer reports yet of folks running into this problem and being unable to use the page. If you are...

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Intermittent 500 errors in chromatic.com

We are still working on resolving the root cause of the issue that is resulting in 500 errors on chromatic.com. We'll update this status page when we have more information.

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Intermittent 500 errors in chromatic.com

We've resolved the root cause of the 500 errors and will continue to monitor against recurrence.

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App went down

App went down

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App went down

App went down

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Custom domains and Manage page are hanging for some users

A provider we use for supplying custom domains to our customers is having an outage, which is affecting us as well. We will keep this status page up to date and are looking into mitigations that can...

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Custom domains and Manage page are hanging for some users

We are seeing successful requests to our custom domain provider and are cautiously optimistic that things should be working as normally. We still see some unusual errors though and we're continuing to...

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Custom domains and Manage page are hanging for some users

We are now confident that the incident is concluded and normal service has been restored. We've identified solutions to insulate our service from outages like this in the future, which we'll evaluate...

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Firefox builds failing with "Infrastructure Error"

Firefox builds are failing due to an infrastructure change. We believe that we've identified the root cause and are working on a revert to restore normal service. We'll keep this page updated with more...

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